We're here to help you get the most out of RewardSmart.
Questions, issues, or need help? Email us at [email protected]. We respond within 24-48 hours.
Have an idea to make RewardSmart better? Send it to [email protected] with "Feature Request" in the subject. We read every suggestion.
Found something broken? Let us know at [email protected] with "Bug Report" in the subject. Include your device model and app version to help us fix it faster.
Tap the chat icon inside the app for real-time support through our Crisp chat integration.
No. RewardSmart never accesses your actual credit card numbers or bank accounts. You manually add cards by selecting them from our database or creating custom entries. Optional Plaid integration connects to your bank for card detection only — we never see account numbers or passwords.
Tap the + button on the home screen. Choose from 30+ pre-loaded cards in our database, or create a custom card with your own reward rates. You can also import cards via Plaid bank connection (Elite feature).
ROI Analysis calculates whether each card's rewards outweigh its annual fee. It factors in your actual spending patterns, reward rates, and category caps to give you a true net value for each card.
When you set an opening date or renewal date for a card with an annual fee, RewardSmart tracks the upcoming renewal and notifies you 30 days before the fee posts. The Dashboard shows a count of upcoming renewals so you're never caught off guard.
Free includes card recommendations, spending tracking, ROI analysis, and receipt scanning with ads. Elite ($4.99/month or $44.99/year) removes ads and unlocks AI assistant, Plaid bank import, unlimited custom cards, advanced analytics, and household sync.
Go to iPhone Settings → Apple ID → Subscriptions → RewardSmart → Cancel. You'll retain Elite access until the end of your billing period. You can also restore purchases if you re-subscribe.
Yes. RewardSmart uses cloud sync through your account. Sign in on any device with the same account and your cards, transactions, and settings will be there.